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서비스 품질에 관한 종합적 고찰: 개념 및 측정을 중심으로

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Authors

이유재; 이준엽

Issue Date
1997-12
Publisher
서울대학교 경영대학 경영연구소
Citation
경영논집, Vol.31 No.3/4, pp. 249-283
Keywords
249-283
Description
1997-12
ISSN
1229-0491
Language
Korean
URI
https://hdl.handle.net/10371/52828
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